FREQUENTLY ASKED QUESTIONS

HOW TO SHOP ECAUSPORT.COM?


When you have made your selection, choose your size and click "Buy Now". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our website and click on "Checkout" to be let through the checkout process. If you have any questions or concerns, please contact us Monday-Sunday 24hrs a day via email at sales@ecausport.com




HOW DO I PLACE AN ORDER?


Depending on the availability and shipping address, purchases may be made either directly through ecausport.com or with the assistance of our online sales associates. You can contact us via email at sales@ecausport.com. please note online sales assistances are available Monday-Friday from 9AM-6PM (AEST).




CAN I CANCEL OR MODIFY MY ORDER?


If you wish to cancel or modify your oder, please send an email to sales@ecausport.com as soon as possible. We will make every effort to accomodate your request. However, once your order has been submitted, we cannot guarantee that the purchase can be cancelled or modified. If you received your oder and need to return it please refer to the return instructions with your shippment. Once we receive your returned item, we will process a refund or an exhange as requested.





 

CUSTOMER SERVICE

HOW TO SHOP ECAUSPORT.COM?


When you have made your selection, choose your size and click "Buy Now". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our website and click on "Checkout" to be let through the checkout process. If you have any questions or concerns, please contact us Monday-Sunday 24hrs a day via email at sales@ecausport.com




HOW DO I PLACE AN ORDER?


Depending on the availability and shipping address, purchases may be made either directly through ecausport.com or with the assistance of our online sales associates. You can contact us via email at sales@ecausport.com. please note online sales assistances are available Monday-Friday from 9AM-6PM (AEST).




CAN I CANCEL OR MODIFY MY ORDER?


If you wish to cancel or modify your oder, please send an email to sales@ecausport.com as soon as possible. We will make every effort to accomodate your request. However, once your order has been submitted, we cannot guarantee that the purchase can be cancelled or modified. If you received your oder and need to return it please refer to the return instructions with your shippment. Once we receive your returned item, we will process a refund or an exhange as requested.





 

GENERAL INFORMATION

SIZE GUIDE


Sizing Chart




CONTACT US


If you would need any assistance with your order, account or have a question regarding any of our products at all, please don't hesitate to contact the support team at sales@ecausport.com Emporio Cristino HQ PO BOX 731, Kyabram, Victoria, 3620 Australia ABN 34 622 071 818